Privacy Policy: Your Information, Our Commitment

We are dedicated to protecting your privacy and ensuring the proper use of the information we collect through our services. This policy outlines how we collect, process, and share your personal information to improve user experience and provide tailored content, such as relevant search results and ads. We may also display your name, photo, and actions across our site and third-party affiliates. By continuing to use our services, you agree to our collection and use of information as outlined. Please review this policy regularly for updates to ensure your privacy remains protected. 

 At Leonae Scents, we believe in transparency and strive to ensure you have all the details for a satisfying experience. Under each product listing, you'll find product information, including ingredients, usage instructions, and safety guidelines, available in English and Spanish.
 

Privacy Policy for Leonae Scents

Effective Date: October 1, 2024

1. Introduction

At Leonae Scents, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, leonaescents.com, make purchases, or interact with us online.

2. Information We Collect

We may collect personal information that you provide directly to us, such as:

- Name

- Email address

- Phone number

- Shipping address

- Billing information (credit/debit card details)

- Any other information you voluntarily provide during registration, purchase, or customer service inquiries

We may also collect specific data automatically through cookies or similar tracking technologies, including:

- IP address

- Browser type

- Device information

- Pages viewed on our website

3. How We Use Your Information

We use the information we collect for various purposes, including:

- To process your orders and deliver products

- To provide customer support

- To send promotional materials and updates about our products (only if you’ve opted-in)

- To improve our website, products, and services

- To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in:

- Payment processing

- Shipping and logistics

- Marketing and advertising services

- Website hosting and maintenance

These providers are only permitted to use your information to perform services on our behalf and are obligated to protect it.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us track your preferences and provide a personalized experience. You can manage or block cookies through your browser settings, though some features of our website may not function properly without them.

6. Your Rights

Depending on your location, you may have rights under privacy laws such as the GDPR or CCPA. These rights may include:

- The right to access, correct, or delete your personal information

- The right to object to or restrict how we process your data

- The right to data portability

If you wish to exercise these rights, please contact us at info@leonaescents.com.

7. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.

 Use of AI and Automated Decision-Making

At Leonae Scents, we may use artificial intelligence (AI) and automated systems to enhance your customer experience. This technology may assist us with tasks such as:

• Personalizing product recommendations based on your browsing and purchasing behavior
• Improving customer support and response times through automated systems
• Analyzing data to help us improve our products and services

Please note that any data processed through AI is handled in compliance with data protection laws and is used solely for the purposes mentioned in this Privacy Policy. We do not use AI for any automated decision-making processes that significantly affect your legal rights or obligations.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch with us at:

- Email: info@leonaescents.com

- Address:  1300 Ridenour Blvd Suite 100, Kennesaw, GA 30152