Terms and Conditions of Use for Leonae Scents

Terms and Conditions of Use for Leonae Scents

Effective Date: October 1, 2024

1. Acceptance of Terms
By accessing and using leonaescents.com, you agree to be bound by the following Terms and Conditions and any other guidelines, policies, or procedures posted on this website. If you do not agree with these Terms, you must not use our website or purchase any products.

2. Eligibility
To use this website and make purchases, you must be at least 18 years old or have the permission of a parent or guardian. By using this site, you affirm that you meet these age requirements.

3. Product Information and Availability

We strive to ensure that the information displayed on our website regarding our products, including descriptions, pricing, and availability, is accurate. However, Leonae Scents reserves the right to correct errors, inaccuracies, or omissions and update product information without prior notice.

We do not guarantee that all items described on our website will always be available. If a product becomes unavailable after placing an order, we will notify you and provide alternative options or issue a full refund.

4. Orders and Payment
By placing an order on [leonaescents.com], you agree to provide accurate and complete information about yourself, including billing and shipping details. We reserve the right to refuse or cancel orders if we suspect fraudulent activity or violations of these Terms.

All payments are processed securely through our third-party payment processors (e.g., Stripe, GoDaddy, Sezzle, After Pay, Affirm, Square, and PayPal). Leonae Scents does not store credit card information on our servers. By submitting your payment details, you authorize us to charge the total amount of your purchase, including shipping fees and taxes, where applicable.

5. Pricing and Taxes
Unless otherwise stated, all prices on our website are in USD and exclusive of applicable taxes and shipping charges. You are responsible for paying any additional taxes or fees associated with your purchase, including sales tax and import duties (if applicable).

We reserve the right to change the prices of our products at any time. Promotional offers, discounts, and coupons may be subject to additional terms, which will be specified at the time of promotion.

6. Shipping and Delivery
We offer shipping to select regions and countries as indicated at checkout. Delivery times may vary depending on your location, and we do not guarantee delivery within a specific timeframe.

Once an order has been shipped, Leonae Scents is not responsible for any delays caused by the carrier or for lost, stolen, or damaged packages. We encourage you to use the tracking numbers and contact the shipping carrier for any delivery issues.

7. Returns, Exchanges, and Refunds
Your satisfaction is important to us. If you are unsatisfied with your purchase, please refer to leonaescents.com/refunds  for details on returns, exchanges, and refunds. We do not accept returns or issue refunds for any opened or used products, gift cards, or customized items unless the product is defective or we made an error. 

To initiate a return, contact us at info@leonaescents.com within 72 hours of receiving your order. Unless the product is defective or we made an error in fulfilling the order, the customer is responsible for all return shipping costs.

8. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Leonae Scents or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any part of this website without express written permission from Leonae Scents.

9. User Conduct and Responsibilities
By using our website, you agree to refrain from engaging in any unlawful, abusive, or harmful activity that may interfere with the website's normal operation. This includes but is not limited to:

• Hacking, phishing, or attempting to gain unauthorized access to our systems.
• Posting or transmitting harmful, defamatory, or otherwise inappropriate content.
• Using the website for fraudulent purposes or misrepresenting your identity.

Leonae Scents reserves the right to terminate or suspend your account or access to the website if we suspect violations of these Terms.

 Use of Artificial Intelligence (AI)

Leonae Scents may incorporate the use of artificial intelligence (AI) technologies to enhance the services we offer on this website. This may include:

• Personalized product recommendations
• Chatbots and automated responses for customer service inquiries
• Data analysis for improving user experience and website performance

By using our website, you agree to the potential use of AI in these functions. We ensure that any AI technologies we use are in compliance with applicable data protection laws and that they do not make any decisions that have legal or similarly significant effects on you.

10. Disclaimer of Warranties
We make every effort to provide accurate information and high-quality products, but we cannot guarantee that the content or products on our website will meet your expectations. The website and all products are provided "as is" and "as available" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Leonae Scents does not guarantee that the website will always be available or that its operation will be uninterrupted or error-free.

11. Limitation of Liability
To the fullest extent permitted by law, Leonae Scents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or our products. This includes but is not limited to damages related to lost profits, data loss, or personal injury.

In no event shall our total liability exceed the amount paid by you for the product in question.

12. Indemnification
You agree to indemnify and hold Leonae Scents and its affiliates, officers, employees, and agents harmless from any claims, damages, losses, liabilities, or expenses arising from using the website or violating these Terms.

13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law provisions.

If any dispute arises from or related to these Terms or your use of the website, you agree to first attempt to resolve the dispute through informal negotiations. If a resolution cannot be reached, you agree to submit to the exclusive jurisdiction of the courts located in Cobb County, Georgia.

14. Changes to These Terms
Leonae Scents reserves the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the revised Terms.

15. Contact Information
If you have any questions about these Terms, please contact us at:

• Email: info@leonaescents.com
• Address:  1300 Ridenour Blvd Suite 100, Kennesaw, GA 30152