Refunds & Exchanges last updated November 2022
Our customers safety is super important, so our products can't be returned for refunds or exchanged:
- Sugar body scrubs, body butters and used candles: All sales are final and cannot be returned or exchanged
- Sale: All sales are final and cannot be returned or exchanged
- Gift Cards: Cannot be returned -not currently offering this option
- Any of the above returns made to us will not be eligible for a refund
- Products are inspected before shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, if you product was damaged during shipping. We will replace it or exchange your product for another candle of the same size and price within 5 days of purchase. Please note that a photo of damages, all original packaging need to be saved as proof and submitted to info@leonaescents.com within 72 hours of delivery.
- If you have any questions concerning our policy, please contact us